Cookie Policy

This Cookie Policy explains how Coolbet Casino uses cookies and similar technologies when you visit coolbetcasino-canada.com. By using our website, you consent to the use of cookies as described in this policy.

Last updated: November 2025

What Are Cookies

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit websites. They contain information that gets read by web servers when you return to the site.

Cookies serve multiple purposes: remembering your preferences, keeping you logged in, analyzing how you use the site, personalizing content, and ensuring security features work properly.

Most websites use cookies. They're standard technology for improving user experience and website functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function. Without them, core services like account login, payment processing, and security features won't work.

Examples: Session cookies that keep you logged in, security cookies that prevent fraud, cookies that remember items in your cart or betting slip.

Essential cookies cannot be disabled through our cookie settings because they're required for basic site operation.

Functional Cookies

These cookies remember your preferences and choices to provide enhanced, personalized features.

Examples: Language preferences, currency selection, display settings, volume controls for games, favorite games lists.

Disabling functional cookies won't prevent site usage but you'll need to reset preferences each visit.

Performance Cookies

These cookies collect information about how visitors use our website - which pages get visited most, how long people stay, what links get clicked.

Examples: Google Analytics cookies, heat mapping tools, page load time tracking.

Performance cookies help us identify technical issues, improve site speed, and understand which content interests visitors. All information collected is aggregated and anonymous.

Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure advertising campaign effectiveness.

Examples: Cookies from advertising networks, retargeting pixels, social media tracking cookies.

Marketing cookies may track you across different websites. They remember that you visited our site and share this information with advertisers and social media platforms.

Third-Party Cookies

Some cookies on our site come from third-party services we use:

Payment processors - to handle secure transactions
Analytics providers - to measure site performance and user behavior
Game providers - to deliver casino games and track game data
Customer support tools - to enable live chat functionality
Advertising networks - to show relevant promotions

These third parties have their own privacy policies governing their cookie usage. We don't control third-party cookies directly.

Managing Your Cookie Preferences

Cookie Settings on Our Site

When you first visit coolbetcasino-canada.com, a cookie banner appears asking for your consent. You can accept all cookies or customize settings to allow only specific cookie types.

Change your cookie preferences anytime through the cookie settings link in the website footer. Your choices get saved and applied to future visits.

Browser Settings

All browsers allow cookie management through settings menus. You can:

Block all cookies
Block third-party cookies only
Delete existing cookies
Set cookies to delete automatically when closing browser
Allow cookies from specific websites while blocking others

Each browser handles cookies differently. Check your browser's help section for specific instructions.

Impact of Disabling Cookies

Blocking or deleting cookies affects site functionality:

You'll need to log in every visit
Preferences won't save between sessions
Some features may not work properly
Game performance might be affected
You might see less relevant advertisements

Essential cookies must remain enabled for the site to function. Disabling functional, performance, or marketing cookies is possible but reduces site usability.

Cookies and Personal Data

Most cookies don't contain personally identifiable information. They store random identifiers that link to information stored on our servers.

However, some cookies - particularly those maintaining login sessions - are associated with your account and personal data.

We treat cookie data according to our Privacy Policy. Information collected through cookies receives the same protection as other personal data.

Cookie data may be used for:

Fraud detection and security monitoring
Responsible gaming interventions
Regulatory compliance reporting
Customer support and dispute resolution
Service improvement and development

Cookies Across Multiple Devices

If you access Coolbet from multiple devices (desktop, phone, tablet), each device stores its own cookies. Preferences set on one device don't automatically transfer to others unless you're logged into your account.

When logged in, your account settings sync across devices, but local cookies remain device-specific.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our cookie usage practices.

Significant changes will be communicated through website notifications or email. Continued use of the site after changes indicates acceptance of the updated policy.

Check this page regularly to stay informed about our cookie practices.

Questions About Cookies

If you have questions or concerns about our use of cookies, contact our support team:

Email: [email protected]
Live Chat: Available 24/7 through the website

For specific questions about third-party cookies, you may need to contact those third-party services directly.

Cookie Reference Table

Cookie Type	Purpose	Duration	Can Be Disabled
Essential	Login, security, transactions	Session to 1 year	No
Functional	Preferences, language, settings	1 month to 2 years	Yes
Performance	Analytics, site improvement	Session to 2 years	Yes
Marketing	Advertising, retargeting	Session to 2 years	Yes